Support
Frequently Asked Questions
Answers to the questions we hear most often. Can't find yours? Email us.
Right now, Binance Spot (both production and testnet) and MetaTrader 5 via our MQL5 bridge for forex and CFD trading. We're working on adding more exchanges.
All API keys are encrypted at rest using AES-256. They're only decrypted in memory when placing an order and are never logged or stored in plain text anywhere.
You pick a strategy, set a trading pair and timeframe, and choose a schedule. Tradelet runs your strategy automatically, generates signals, and places orders through your exchange API — no manual intervention needed.
Yes — all trading involves risk. Tradelet is a tool that executes your strategies; it doesn't guarantee profits. We strongly recommend testing on Binance testnet first, and never trading with money you can't afford to lose.
You can connect one Binance account (spot or futures) and one MetaTrader 5 account at the same time — giving you access to both crypto and forex from a single dashboard. Connecting multiple accounts of the same exchange type isn't supported yet.
Eight timeframes: 1-minute, 5-minute, 15-minute, 30-minute, 1-hour, 4-hour, daily, and weekly.
When you apply a strategy to a chart, it analyzes historical candle data and generates buy/sell signals. These appear as markers on the chart so you can see exactly when and where each signal fired.
Yes. The Community plan is completely free and includes all chart features, the strategy engine, and manual execution. Automation and real-time streaming are available on the Pro plan.